Among the public policy issues in electronic commerce that governments should
take heed of are:
● “bridging the digital divide” or promoting access to inexpensive and easy access
to information networks;
● legal recognition of e-commerce transactions;
● consumer protection from fraud;
● protection of consumers’ right to privacy;
● legal protection against cracking (or unauthorized access to computer systems);
and
● protection of intellectual property.
Measures to address these issues must be included in any country’s policy and legal
framework for e-commerce. It is important that government adopt policies, laws and
incentives that focus on promoting trust and confidence among e-commerce participants
and developing a national framework that is compatible with international norms
on e-commerce (covering for instance, contract enforcement, consumer protection,
liability assignment, privacy protection, intellectual property rights, cross-border trade,
and improvement of delivery infrastructure, among other
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